Infor ERP

Leading frozen food manufacturer accelerates speed-to-market with Infor CloudSuite Food & Beverage

The success story

An Australian frozen food manufacturer leveraged Fortude’s Application Managed Services to reduce YoY support tickets by 66%.

A leading Australian frozen food manufacturer’s reliance on its legacy ERP system and integration issues between its existing systems deprived them of the flexibility to remain competitive in the fast evolving food and beverage marketspace.

Fortude replaced the legacy ERP system with the integrated Infor CloudSuite Food and Beverage solution, helping the manufacturer accelerate its growth-track, reduce operating costs, and boost production efficiencies.

Challenges

Legacy ERP was implemented to cover a very basic scope and didn’t provide the manufacturer with full ERP functionality.
Outdated tech platform was resource intensive and incurred a high maintenance cost.
Integrations were limited and done on an outdated platform with no support in Australia.
Informal processes adopted with no documentation for on-boarding new users.
Urgently needed a robust solution with standardized processes to roll out to newly acquired business units.

Solutions

Seamlessly integrated Infor CloudSuite F&B across multiple entities in Australia and New Zealand, supporting over 200 users.
The latest user experience enhancements provided by the Infor OS stack facilitated many efficiency improvements such as Screen Personalizations, Automated Document Archiving, and User Collaboration with Automated Workflows and Notifications.
Implemented Infor Factory Track mobile warehouse and production reporting solutions, helped to deliver improvements in efficiency through scan-based transaction recording.
Standard implementation templates helped establish a framework for rolling out Infor CloudSuite F&B and integrations to new business units and factory locations, with ease and fewer configurations.
Standardized integrations built on a modern middlewear to improve speed and accuracy of data exchange and reporting.
- Multiple customer EDI systems (via the GXS BizManager)
- Demand forecasting, pricing, and promotion planning
- Robotic palletizer
- Production tracking
- Third-party logistics (3PL) systems
- Maintenance management system
- Banking systems
- Financial reporting
- Business intelligence
Automation of high-volume transactions for general journal posting, customer statement upload tool and automatic matching of receipts.

ERP Implementation Impact

Enabled the management of business entities across Australia, a new subsidiary in New Zealand, and multiple manufacturing plants.
Repeatable implementation and training processes and templates for quick onboarding of users and rollout to new business units.
Standardized data and metrics across entities, enabled quicker reporting and consolidation of information.
The real-time view of orders, inventory, production, and financials, empowered users to make business decisions quickly.
Enabled complete traceability of information from raw material source upto finished product sales.
Improved customer and regulatory compliance through easy reporting and analytics.
The cloud-based software as a service (SaaS) model and Fortude’s application support services reduced admin and infrastructure costs.
Seamless transition of support to Fortude Application Managed Services.

Application Managed Services Impact

Fortude’s Application Managed Services support reduced admin and infrastructure costs.
Helped stabilize and integrate finance processes across entities in Australia and New Zealand.
Tracked and eliminated finance issues by correcting processes and actively providing recommendations.
Improved ticket trends and enhancements of business processes to better align with business goals.
Continuous enhancements for existing developments and introducing new controls or integrations to align with business strategic direction
Implementation of Standard Operating Procedures helped create a framework for finance functions.

Related Case Studies

AI and Digital Advisory

HamiltonJet transforms regression testing on Infor CloudSuite with Fortest

1 MIN READ

AI and Digital Advisory

HamiltonJet transforms regression testing on Infor CloudSuite with Fortest

HamiltonJet adopted Infor M3 and needed a faster, reliable way to manage regression testing across its ERP.

Data & Analytics

Global supply chain leader in apparel embarks on unified analytics strategy with Microsoft Fabric

1 MIN READ

Data & Analytics

Global supply chain leader in apparel embarks on unified analytics strategy with Microsoft Fabric

Global supply chain leader modernizes data with Microsoft Fabric, enabling unified analytics, AI-readiness, and faster decision-making across the enterprise.

Data & Analytics

Fortude helps a connectivity and communications technology group establish a future-ready analytics foundation

1 MIN READ

Data & Analytics

Fortude helps a connectivity and communications technology group establish a future-ready analytics foundation

Learn how Fortude enabled an Australian technology group to modernize data analytics, streamline ERP reporting, and establish a scalable Azure-based solution.

Data & Analytics

Fortude supports leading Australian furniture retailer in its journey to data maturity

1 MIN READ

Data & Analytics

Fortude supports leading Australian furniture retailer in its journey to data maturity

Fortude helped a leading Australian retailer modernize data operations using Microsoft Fabric and Power BI, paving the way for scalable growth.Discover how Fortude enabled a prominent Australian furniture retailer to unify data sources, standardize reporting, and scale analytics with Azure-powered solutions.

Data & Analytics

Fortude helps Australian brand distributor future-proof operations with a data-backed digital strategy

3 MIN READ

Data & Analytics

Fortude helps Australian brand distributor future-proof operations with a data-backed digital strategy

Discover how a leading Australian brand distributor built a robust digital enterprise through a unified data architecture and analytics strategy.

Infor CloudSuite consulting

Hatco, US-based manufacturer of hats, creates the bedrock for digital transformation with the Cloud

3 MIN READ

Infor CloudSuite consulting

Hatco, US-based manufacturer of hats, creates the bedrock for digital transformation with the Cloud

Hatco, a leading US-based hat manufacturer moved to Infor CloudSuite Fashion with Fortude to streamline operations. Read the case study to learn more.

AI and Digital Advisory

Fast-growing third-party logistics provider in the US, innovates for the future with Microsoft Azure

8 MIN READ

AI and Digital Advisory

Fast-growing third-party logistics provider in the US, innovates for the future with Microsoft Azure

An Indiana-based 3PL provider partnered with Fortude’s data & AI team to build a specialized data platform with Microsoft Azure. Download the case study.

Infor CloudSuite consulting

Fortude helps US-based sock company streamline operations, from design to distribution, with Infor CloudSuite Fashion

3 MIN READ

Infor CloudSuite consulting

Fortude helps US-based sock company streamline operations, from design to distribution, with Infor CloudSuite Fashion

When an American sock company struggled with disparate, legacy systems, Fortude helped them move operations to Infor CloudSuite Fashion. Read the case study.

Infor M3

A leading UK-based industrial manufacturer turns to Infor M3 to manage regulatory compliance

1 MIN READ

Infor M3

A leading UK-based industrial manufacturer turns to Infor M3 to manage regulatory compliance

Fortude helped a British industrial manufacturer move its operations to Infor M3 to manage regulatory compliance and standardize processes. Read the case study.

Infor M3

Australian ready-made meals manufacturer nails recipe for success with Infor M3

5 MIN READ

Infor M3

Australian ready-made meals manufacturer nails recipe for success with Infor M3

Discover how an Australian ready-made meals manufacturer streamlined operations and achieved success with Infor M3, driving efficiency and growth.

Automation

Perfecting the digital blend for Australia’s leading food & beverage manufacturer

5 MIN READ

Automation

Perfecting the digital blend for Australia’s leading food & beverage manufacturer

Discover how Fortude helped Australia’s leading F&B manufacturer streamline operations with a digital transformation that boosts efficiency and drives results.

Automation

Australian dairy manufacturer simplifies invoice matching with intelligent automation

3 MIN READ

Automation

Australian dairy manufacturer simplifies invoice matching with intelligent automation

Discover how an Australian dairy manufacturer simplified invoice matching with intelligent automation, enhancing efficiency and accuracy. Learn more in this case study.

Automation

Toyota embarks on a business intelligence (BI) journey with Fortude

1 MIN READ

Automation

Toyota embarks on a business intelligence (BI) journey with Fortude

Discover how Fortude’s seamless NAV to Business Central upgrade empowered a global manufacturer to boost efficiency and scale operations. Explore the full case study now!

Automation

AIA partners with Intellint to adopt Microsoft analytics for intelligent decision-making

1 MIN READ

Automation

AIA partners with Intellint to adopt Microsoft analytics for intelligent decision-making

AIA, one of the leading Life Insurers in Sri Lanka, is expanding the use of analytics to meet its increasing business needs and demands.

Fashion

Connecting People & Data at an Industrial Thread Manufacturer

1 MIN READ

Fashion

Connecting People & Data at an Industrial Thread Manufacturer

American & Efird Bangladesh is a leader in manufacturing industrial sewing thread and yarn for apparel and specialty markets.

Fashion

Bank Integration Solution for a Global Apparel Manufacturer

1 MIN READ

Fashion

Bank Integration Solution for a Global Apparel Manufacturer

Fortude developed a bank integration solution for the Brandix Group to integrate their ERP’s financial module with a number of banks they interacted with. Read this mini case study and find out how this solution was designed and what it’s benefits were.

Service Offerings

Industries

Partners

ERP Consulting

Al and Digital Advisory

Data & Al

Intelligent Automation

Intelligent Business Applications

Managed Services

Food & Beverage

Manufacturing

Fashion

Distribution

Retail

Healthcare

Our Partners

AI-ready data platform: The practical modernization path for enterprises

Infor CloudSuite Consulting

Microsoft Dynamics 365 Business Central Consulting

Global supply chain leader in apparel embarks on unified analytics strategy with Microsoft Fabric

Products

Partners

Fortest - Automated Regression Testing Tool

Charlie - Agentic Al Solutions

Medius

Accure

Vince

Eitos

Novacura

AI-powered automated regression testing: Your kickstart for 2026

5 reasons manual regression testing slows you down (and what to do instead)

Resources

Insights & Trends

Customer Stories

Whitepapers

Brochures

Guides

Latest Resources

HamiltonJet transforms regression testing on Infor CloudSuite with Fortest

Fortude earns Microsoft Azure Infrastructure Solutions designation

Our People

Everyone can grow at Fortude

Latest

About Us

News & Events

Contact Us

Who We Are

Leadership

Diversity

Sustainability

Newsroom

Events

What defines us goes beyond what we do

Fortude secures major Solutions Partner achievement with Analytics on Microsoft Azure Specialization

Office locations

Main Menu

Service Offerings

Industries

Partners

Service Offerings

ERP consulting

Industries

Food & beverage

Manufacturing

Fashion

Distribution

Retail

Healthcare

Main Menu

Products

Partners

Products

Fortest - automated regression testing tool

Charlie - Agentic Al solutions

Partners

Insights

Careers

Our People

Main Menu

About us

Microsoft Dynamics 365 Business
Central Consulting

AI-powered automated
 regression testing: Your
kickstart for 2026