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Fortude disrupts ERP delivery with agentic AI across the Infor CloudSuite lifecycle

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The HamiltonJet Story

Building agentic intelligence into M3

HamiltonJet, a New Zealand engineering business with a long history in waterjet propulsion, is exploring how agentic intelligence can create practical value within its Infor M3 environment.

What does practical, enterprise-ready agentic AI look like for Infor M3 users?

In this conversation, Cameron Greening, Chief Revenue Officer from Fortude speaks with Dominic Feran, ERP Manager at HamiltonJet, about what it takes to introduce agentic AI in a way that is secure, practical, and grounded in real business outcomes.

One of the most important things we’ve learned is that security, governance and protecting our IP can’t be an afterthought. Once those foundations are in place, the whole agent layer suddenly becomes something that’s possible.

Dominic Feran

ERP Manager

HamiltonJet Global

Key highlights

1. Infor Velocity helped reveal where the opportunity sits

HamiltonJet invested in Infor Velocity Suite primarily for process mining. Through that work, the team gained a clearer view of how the organisation operates and where new opportunities for improvement could be found.

2. Agentic AI needs to stay grounded in ERP logic

The conversation highlights a common challenge: AI can run in external tools, but connecting it back into the ERP without losing the business logic already embedded in M3 is where the real complexity lies.

3. Security and governance are non-negotiable

For HamiltonJet, protecting data and IP is central to the agentic AI journey. Role-based access, API security, and controlled development are the foundations that must be put in place before AI can safely interact with enterprise systems.

4. Unlock opportunities with Infor Velocity Suite

Fortude helps organisations use Infor Velocity Suite to gain a clearer understanding of how their processes run, identify improvement opportunities, and pinpoint where automation and AI can deliver the greatest impact. By establishing the foundation for agentic intelligence through process mining, automation, generative AI and agentic capabilities, businesses can move from insight to action faster. 

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