End to end implementations are tough. You need to find the right balance between utilizing existing industry best practices whilst ensuring they work for your unique business model.

Focus too little on existing processes and you run the risk of a system that is out of sync with your needs. Focus too much on replicating existing processes and you miss the opportunity to evolve your business through CloudSuite.

This is where we come in. Our delivery teams have helped countless customers realize significant value in their investments by ensuring that CloudSuite gives you the tools you need to overcome challenges whilst nurturing business processes that give your business an edge over the competition.

We cover pre-project business process optimization through scoping, hands-on ownership to go-live, and managed support. Wherever you are geographically, whether you span continents or are an independent small business, we can continuously scale, optimize and support your ERP and business needs as you grow.

The Fortude way to implement Infor CloudSuite;

Discovery
Our best minds meet your best minds and brainstorm what CloudSuite needs to do for you. Usually done through a series of interactive, collaborative workshops, we show you what CloudSuite has to offer and through focused conversations, based on decades

of industry experience, we hone out a project scope that is guaranteed to give you real value whilst fitting to your timeline and budget.

Design & Develop
What better way to understand something than to watch it grow? We migrate your data into the system as we build it. That way, the system is recognizable to your key users, and potential migration issues can be highlighted early to avoid unwanted surprises at go live.

Test
But insufficient testing can lead to bugs after go-live. We can take the pain of testing off your hands.

Our QA experts test, test and test again to fine tune development, system functionality and address any system issues.

Go-live
After completing configuration, data migration and testing – we ensure a successful go-live through effective change management.

Support
Post-go-live, our team will stick around, supporting you to ensure any bugs that arise are quickly addressed and any questions are expertly answered. This support is ensured whether you opt for continued support via our managed services or not.

Like any other part of your organization, CloudSuite requires ongoing attention, even after go-live. It needs to be running smoothly so that users enjoy the new system and are invested in its success.

Handling such care in-house can take up the valuable, and often expensive, time of key users. It can also result in role creep. At Fortude, we have dedicated global teams that give your CloudSuite the attention it deserves, at a fraction of the in-house cost, leaving your users to focus on the strategic business initiatives they were hired to work on.

Application Managed Services
Support++ – We provide flexible engagement models including 24/5 and 8/5 support coupled with transparency and visibility on KPIs and SLA Compliance. Find a bug, we’ll fix it.

Change Enablement
We provide change management driven through ITIL best practices.

Resource Augmentation
We give you access to our best brains, when you need them. We can fill experience gaps in your team, conduct solution reviews and augment training efforts.

Extend the capabilities of your core solution with our extensive suite of extensions and integrations. Designed in line with industry best practices and informed by Fortude’s multi-industry implementation experience, our tools can boost the performance of Infor CloudSuite/M3.

• Are data migration failures slowing you down? The Fortude M3 Data Mover might just be the solution for you. Our fast, secure, and reliable tool is developed to help enterprises import transactional and master data into M3 from on-premises and cloud data sources, quickly and efficiently.
• Are simple price updates eating into your valuable resource time? With the Fortude M3 Price List Manager, manufacturers and retailers can seamlessly create, manage, and maintain price lists on one unified interface.

• The Fortude Bartender Label Integration Solution is a comprehensive barcode designing and labeling software for creating, automating, and managing labels, packing slips, barcodes, and more. The tool which includes an extensive repository of pre-built labels and seamlessly integrates with Infor CloudSuite, helps brand owners and retailers who work with multiple customers with different labelling requirements to optimize the businesses’ labeling, marking and printing processes.
• Struggling to manage the complexities of the migration process? The Infor Mongoose M3 Data Upload Tool provides a simple interface for uploading records into Infor M3/CloudSuite in bulk. The interface allows users to bulk upload data files, filter out processed or failed records and track the data migration progress.
• WMS and 3PL Warehouse Integrations
• Drawing on its fashion industry experience, Fortude’s omnichannel integrations ensure that the modern fashion retailer is able to work across store, social media, the web and other channels.