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Your nearest office- Sri Lanka

Fortude (Pvt) Ltd
146 Kynsey Road, Colombo 7, Sri Lanka

Email – talk-to-us@fortude.co
Phone – +94 11 453 1531

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Local Country Addendum - Singapore

CONTENTS

This Local Country Addendum for Singapore (“Singapore Addendum”) applies in relation to the processing of personal data of individuals falling within the scope of the Personal Data Protection Act 2012 (No. 26 of 2012) (“PDPA”) by Fortude Singapore.

Fortude Singapore shall comply with the PDPA when processing your Personal Data and shall not use your Personal Data for any purposes which are not set out in this Privacy Policy. Detailed information on the PDPA can be found at: https://www.pdpc.gov.sg

Exercise of your Data Protection Rights

Under the Singapore Personal Data Protection Act 2012 (PDPA), you may have the following rights in relation to your Personal Data, subject to the applicable requirements, exceptions and limitations under the PDPA:

  • Request access to your Personal Data held by Fortude and information about how your Personal Data has been used or disclosed, subject to the applicable exceptions under the PDPA;
  • Request correction of your Personal Data where you believe that the Personal Data held by Fortude is inaccurate or incomplete;
  • Withdraw your consent to the collection, use or disclosure of your Personal Data at any time, subject to reasonable notice and any legal or contractual consequences of such withdrawal;
  • Lodge a complaint or raise a concern regarding Fortude’s handling of your Personal Data with Fortude and, where appropriate, with the Personal Data Protection Commission (PDPC).

Your rights under the Fortude Global Privacy Policy may include additional rights depending on the jurisdiction and applicable data protection laws. Where a right is not specifically provided under the Singapore PDPA, we will still make reasonable efforts to honour your request, but we are not obliged to do so where it is not legally or technically feasible.

You may exercise these rights:

  • If you are an individual acting on your own behalf;
  • Through a person duly authorised in writing by you to act on your behalf; or
  • Through a legal representative where applicable under law.

1.1. What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This may include your full name, identification number (such as NRIC/Passport Number), and relevant contact details.

This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to request further information in relation to your request to facilitate a timely response.

1.2. Time limit to respond

We will respond to your request as soon as reasonably possible and in accordance with the timelines prescribed under the PDPA.

If we are unable to respond within a reasonable time, we will notify you of the timeframe within which we will be able to respond.

If we are unable to provide you with access to your Personal Data or to make a correction requested, we shall inform you of the reasons, except where we are not required to do so under applicable law.

Personal Data Request Fees

We may charge a reasonable fee for processing your request for access to Personal Data, in accordance with the PDPA. Where a fee is applicable, we will inform you of the estimated fee before processing your request.

Complaints and Right of Appeal

If you believe that your Personal Data has been processed in a manner that does not comply with the PDPA, you may lodge a complaint with the Personal Data Protection Commission (PDPC).

Where applicable, you may also seek recourse through the courts of Singapore in accordance with the PDPA.

We would, however, appreciate the opportunity to address your concerns before you approach the PDPC, so please contact us in the first instance.

Amendments to the Singapore Addendum

Fortude Singapore reserves the right at any time to add to, change, update or modify this Singapore Addendum. These changes will be notified on the website and will be effective immediately upon posting. Where material changes are made, we may also notify you via email or other appropriate means.

This Singapore Addendum was last updated on 19ᵗʰ August 2026.

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