Senior M3 Consultant (Customer Order Management, Supply Chain, Manufacturing & Finance)

Primary job role

Senior Consultant – ERP (Customer Order Management, Supply Chain, Manufacturing & Finance) will play a lead role in solutioning support projects for customer order management, supply chain, manufacturing and finance modules.

Main duties/responsibilities

Analyze and understand business processes, industry practices, ERP products, and enterprise solutions.
Review solutions provided by support consultants, identify gaps in solutions, and develop action plans to improve the quality of solutions provided by support consultants
Function as the go–to person for the support team for attending to any critical issues
Investigate, analyze, communicate, and document business processes and business requirements
Design solutions for change requests, provide estimates, document specifications, test and present the solution, and prepare training material
Mentor project teammates with regard to consulting, writing, speaking, presentation, and training skills
Collaborate with customers in business requirements gathering, documentation, process improvements, solution designing, demons, and training
Identify, analyze, and document integration requirements between information systems
Promote process improvements and innovation to drive business process optimization
Perform and document impact analysis and estimates for change requests
Develop presentations and conduct training on new or changed systems

Experience

5+ years of ERP experience with a minimum of 3 years’ experience working with Infor M3

Technical knowledge

Authoritative knowledge in at least two of the following ERP modules:
Product Data Management (PDM)
Customer Order Processing (COP)
Manufacturing (MFG)
Planning (PLN)
Purchasing (PUR)
Warehouse (WHM)
Finance (FIN)
Knowledge of RDBMS, SQL, and XML
Experience in ERP solution designing and executing at least two ERP implementations through all phases of the implementation
Knowledge of at least one of the industry verticals listed below is a must:
- Fashion/textile, food & beverage, manufacturing, equipment service management and rental (ESM&R), distribution
Pre-sales experience in Infor M3 and related satellite products

Qualifications

Degree or an equivalent professional qualification
Vendor certifications in functional ERP modules or APICS certification

Behavioral competencies

Communication
Teamwork and collaboration
Client orientation
Results and execution orientation
Decision making
Analytical ability

Other skills

Solid technical background and a sound understanding of IT systems and infrastructure
Proven ability to develop and maintain effective internal and external business relationships with various levels of management and non-management stakeholders
Proven ability to effectively work with key client executives and manage expectations
Willingness to travel overseas and work on different shifts and time zones

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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