The fact remains that retailers need to increase revenue to survive global inflation. It can be done by either increasing prices, reducing promotions, or both. Instead of using a blanket approach across the entire product range, however, a granular pricing strategy can ensure the perfect balance between lower prices for preservation of market share and higher prices for ensuring profitability.
Aside from obvious differentiators like Cashmere silk, consumers do not always pay particular attention to raw material costs when coughing out on ticket price. As such, brands can also get creative, switching to raw materials that have suffered lower inflation than others. Using designs and manufacturing technologies that utilize less energy can also cut costs without hurting the flow up or downstream.
Traditionally demand forecasting in retail was based on historical data. But as explained in a paper in the European Journal of Operational Research, more immediate methods of assortment and price optimization are now needed. It is notoriously hard to predict demand for fashion products, due to new or customized styles and shorter product lifecycles. With inflation, liquid assets might be more valuable, but an overstocked warehouse could be devastating.
This means that optimizing the assortment and its pricing needs to happen in market, at a very fast pace. The paper suggests that early price reductions can lead to accelerated demand learning. Not only is data critical but retailers need to respond quickly to what it is saying. An adaptive approach that keeps a constant flow of goods, continuously balancing demand and supply, is crucial.
The trifecta of planning, visibility and agility, coupled with technology as an enabler, will be the key to success as businesses try to weather the inflation storm. Companies need to remain calm and strategic, optimizing everything from their forecasts to their manufacturing, from their workforce to their processes. Companies that batten down the hatches whilst the storm rages, may well find a booming period of innovation and renewal awaits them once the storm has passed.