As with all successful business that centers their investment on customer requirements, manufacturing companies will also reap returns, namely a valuable 2 -3% market share from competition. Customers are demanding a more responsive manufacturing culture and those that can deliver this to customers will gain an advantage over its competitors in the market. The important thing here is the customizing of experience. For example, if my manufacturing process allows a customer to customize their clothes to create a better fit, or a more comfortable hearing aid, it makes for a better experience.
The customer-driven revolution in manufacturing is very much relevant in Quote-to-Cash (QTC), and Configure-Price-Quote (CPQ), Cloud-based providers can scale quickly to meet manufacturers’ multisite requirements those who excel at multisite and two-tier Cloud ERP strategies.