How can HR professionals stay ahead of demands?

The amount of work on your plate, along with all the Teams/Zoom meetings can be overwhelming. Ensure you plan ‘time blocks’ for uninterrupted focus on your work, strategizing, and even learning. I normally do it at the start of the week. The ‘focus time’ feature on Outlook is a good tool that automatically blocks your calendar. Maintaining one to-do list is also beneficial.

Learn to delegate and give responsibility. Clearly explain the task at hand, delegate, and have reviews/check-ins as needed. Allocating time for your team is essential. Microsoft Planner is a good tool to track your team’s tasks.

Communication goes a long way in helping others open up, so be the one to initiate it. It doesn’t always have to be work-related – for example, inquire after a loved one or a recent event in the person’s life. Understand that there may be communication limitations among your peers and/or reportees. I’ve found that group coaching sessions can help break barriers and create a stronger sense of camaraderie.

Be the fun police! Encourage hangouts and micro-engagements. We’ve initiated a monthly ‘Wednesday Vibe’ among my team, where each month (on a Wednesday, of course!) a sub-team organises a fun, engaging activity for the wider team. We have had quizzes, birthday celebrations, charades, Valentine’s Day goodies, and more so far, and have gotten more creative with each iteration.

Make it a habit to make time for yourself at least once a week, to pursue a hobby or just spoil yourself with some self-care. At least a day off all office networks (no, not even a quick mail check!) can help you get much-needed downtime.

When you’re caught amidst the chaos, you can miss some achievements despite a lot being done. As a leader, give some thought to recognition across your team and think of yourself too. For instance, try recording your wins in a gratitude journal – it can even end up helping others.

“You can’t stop the waves, but you can learn to surf”

– Jon Kabat-Zinn

I hope some, if not all of the above, helps you “surf” through work and responsibilities!