The Infor OS platform is the technology backbone of Infor Velocity Suite and provides the indispensable infrastructure needed to make core implementations such as process mining, robotic process automation (RPA), intelligent document processing (IDP), and generative AI successful.
The platform empowers technological success through the following built-in components:
- Intelligent Open Network (ION): The workflow engine that manages processes and triggers tasks across the system.
- Infor Document Management (IDM): Securely stores documents like scanned invoices for easy retrieval.
- Data Lake: Stores massive event data volumes for process mining and AI/ML applications.
- API Gateway: Connects bots and AI models directly to the ERP (M3, CSI, etc.).
To better understand how these components can work together, consider the success story of boat manufacturer XpressBoats. When errors began to negatively impact their delivery times, they used Infor Velocity Suite to diagnose the process and automate for improved results. Fast diagnosis enabled them to maintain production quality, deliver on time, and improve customer satisfaction.
Endries, a global OEM fastener and industrial supply partner, is another success story. They encountered fulfillment delays and inaccuracies because of manual processes. Endries automated their operations using the RPA and GenAI capabilities of Infor Velocity Suite to address these issues. The solution has given them up to 75% efficiency gains, improved scan accuracy, and reduced cost estimation time from days to hours.