At Fortude, we believe that knowing how and knowing you are the two key ingredients to delivering customer success.
Our customer feedback is testament to our teams’ efforts all over the globe:
The team’s industry knowledge was excellent in helping us leverage M3 in new ways. We were fortunate to have their help as we attempted something new and challenging
What we have appreciated most about working with the team is their ability to quickly assess our needs and bring their technical insight and expertise to bear. From the initial contact and onsite presence to the speedy follow-through, they have delivered the expected results and then some
To sum up my experience of Fortude: they delivered on their promise. A good product with well trained and knowledgeable personnel.
Bhanu Prasad PisupatiChief Financial Officer , Brandix
The Fortude team is very skilled, highly professional, and approach challenges with a positive approach. They go out of their way to make sure they are communicating and teaming well.
Drew FlaadaChief Technology Officer , Ambient Clinical Analytics
Fortude's developed competencies in healthcare technology systems, desire to help healthcare providers use their data, systems more efficiently to become more flexible and agile to deliver the best possible patient care.
Al BerningChief Executive Officer , Ambient Clinical Analytics
Fortude Senior QA Engineer assigned to our software testing project proved to be an excellent addition to our team. Developed and executed a core subset of our manual as well as automated test cases.
ACAAmbient Clinical Analytics
With the experience and knowledge you have with your customer projects they have to be successful, as their motodologia customers allows us to make better decisions as to carry out the projects that we work together.
Jorge GalindoIT Manager, Intimark
We have been struggling to find the right resources to support our M3 environment. We found Fortude and they delivered what was expected.
Amal KaluarachchigeDirector wholesale and financial systems , Steve Madden
Through the years that we've worked with Forude, what we value most is the personal ownership taken by Fortude to ensure the customer's success.
Helen MastersVP ASEAN - Sales , Infor Partnership
The knowledge I received from Fortude consultants was exceptional and I am sure it will help in bringing a notable change on our organisation's reporting
Maunish ChokshiBI Data Analyst , Champion Petfoods LP
Overall, Fortude was a terrific partner. The team was savvy, efficient, and competent.
Katie WalshSupply Chain Manager, University of Colorado Hospital
I appreciate and I'm thankful for their guidance which exceeded my expectations . The team are open to new ideas and willingly share all their knowledge.
Gold Coin Group
Fortude's industry knowledge was excellent in helping us leverage M3 in new ways. We were fortunate to have their help as we attempted something new and challenging
Red Wing Shoes
Fortude provides highly skilled resources that fill any gaps quickly.
John DykesTechnical Lead, Ambient Clinical Analytics
Without Fortude's skillful input we would not be anywhere near as prepared for our go live date.
Mr. Steve WatsonIT Manager, Gunnersen
What I really like the most is the professionalism, dedication, and most importantly Fortude's ability to maintain good relationship with customers.
InforInfor Product Development
Fortude was able to step in and do the heavy lifting for us while simultaneously ensuring that we received the training that we needed to ensure future efforts could be supported independently. They were incredibly easy to work with, they were professional and timely, and we could not have been more please with their performance. Over the years we have built an outstanding relationship with Fortude, which I hope will continue for years to come. Our sincere gratitude for Fortude's efforts on this initiative.
Red Wing Shoes
We brought the Fortude team in to provide technical support, and help move us along in the implementation of our next iteration of ERP systems, requiring the development of numerous system interfaces. What we have appreciated most about working with the Fortude team is their ability to quickly assess our needs, and bring their technical insight and expertise to bear. From the initial contact and onsite presence to the speedy follow through, Fortude has delivered the expected results and then some.
Paul StroutVice President, H H Brown Shoe Company Inc.
The team is great to work with. Worked on all issues in a timely manner. Everyone we worked with was professional and offered great customer service. Dilanka worked very well with our staff when he was on site. He was very knowledgeable and very responsive to all our issues.
AveraAvera eCARE Services
Project team was excellent in meeting the expectations of the stakeholders. Providing solutions for process/system customization was one aspect the team excels in and the knowledge in business and systems is a very good combination that this team possesses.
Renuja SelvanathanManager - Group Treasury , Brandix
I'm happy to work with the current support team especially with Sajiniand Miranga. They have provided their utmost professionalism and knowledge without any complaints to the customer . Thanks so much.
GeraldeanTanKey M3 User, IT Department , Gold Coin
I'm incredibly excited to have this tool in place for our eLTC team, and Fortude has made it possible. This application, built by Fortude, is a part of a program that is changing lives and supporting quality care for thousands of individuals.
Tyler BorkLead Care Analyst , Avera
Fortude delivered training and development of the team to identify issues inherent to our business process and provided solutions which enhanced the performance of our company after implementation of Movex system.
Kanaka JayathissaManager Financial Accounting, Brandix
Fortude was able to identify the business concern of information centralization and came up with an interactive tool to engage employees as per our brief.
An excellent team who understood our business well and it's dynamics to fit with our company's need. They were agile and customer focused.
Prabhash HettiarachchiHead of Human Resources, TJL
As always Fortude has been very professional to deal with, no need for improvement with respect to this project.
With this kind of enthusiastic team we can achieve almost anything
Chamara PeirisProduction Manager, Trelleborg Lanka (Pvt) Ltd.
M3 Application Support for Australia's Largest Processed Milk BrandProduction of dairy and grocery goods for consumers and B2B clients as well as for contract manufacturing. Solution 1 Fortude was selected as the preferred partner to work with in terms of expertise across M3, business consulting and proactive L1, L2 support. Solution 2 The end-to-end M3 solutions were implemented by Infor for the client who was looking to migrate from a less extensive, to a more evolved ERP system. Impact
- Domain Proficiency The Fortude team possessed multiple years of experience in delivering support for M3 customers. The consultants delivered whilst ensuring end-to-end business processes were covered
- Application Support Confidence in managing the systems with a proactive team who is well-versed with the technology and its entire value chain, ensuring the impact of any lapse in the system is attended to with serious care
M3 Implementation for Personal Protective Equipment RetailerThe customer required a solution with shorter implementation times, whilst setting up processes for a new business line. Solution
- Utilized a rapid implementation methodology with parallel processing
- Highly experienced, small multi-role-on-site team directly dealing with key business resources
- Delivered the project in 3 months with automated data migration
- Provided on-site/off-site post-go-live support
- Standardized business processes across the business
- The solution seamlessly integrated the supply chain by replacing the manual sales/purchase order process with an automated distribution order process
- Enabled inter-divisional trading in a multi-currency environment
- Provided total visibility for the new business diversion within a short period of time
- Introduced industry best practices to business operations
M3 Style Creation Workflow for BrandixM3ISPlus is a business-critical application which is currently utilized for managing the information flow required for creation and amendments of Styles and Orders Solution
- Workflow management and tracking of input sheet history
- Integrated with Active Directory & M3 for multiple levels of access controls
- Data is extracted from the ERP (M3) and made available in the application
- The job role carried out by the Product data entry (PDE) has been automated
- The integrated ERP (M3) validations make sure that the data entered by the merchants is error-free
- The merchant can select relevant data from a drop-down when entering data in the input sheet
- Automation of product data entry (PDE) role enabled efficiency and cost savings