Charlie
Charlie, Fortude's intelligent companion works alongside you to simplify operations and speed up your search for answers by filtering through multiple knowledge bases.
Charlie
Charlie, Fortude's intelligent companion works alongside you to simplify operations and speed up your search for answers by filtering through multiple knowledge bases.
How can Charlie help you?
Charlie is a versatile AI-powered assistant that supports a range of applications. Whether you are looking to streamline access to organizational knowledge, boost customer support and sales efficiency, simplify training, or even enable seamless HR self-service, we’ve got you covered.
Tap into your corporate knowledge bases faster
Drive efficiency by streamlining user access to SOPs, RFPs, policies and collaboration tools
Improve customer experience
Resolve issues faster with the seamless flow of information to and from customer support systems and ticketing systems
Simplify employee training and onboarding
Ensure that your knowledge transfer process is seamless and geared for continuous learning
Close deals faster
Empower your sales and marketing systems with instant access to the latest product information and sales material
Help your employees find answers to their questions
Enable employees to access HR policies, benefits information, performance review processes and company guidelines easily
Our features
- Natural language querying and responses
- Connect own knowledge bases, project repos, and ticket databases
- Data is contained within the organization
- Utilizes RAG technology and vector databases
- MS Teams and web-based frontend
How Charlie works
Our AI-powered assistant comes pre-configured, minimizing setup time and helping you tap into the benefits quickly.
Natural Language Processing (NLP)
Understands and processes user queries in natural language, making interactions seamless and intuitive
RAG Optimizations & Vector Databases
Employs advanced retrieval-augmented generation techniques and vector databases to deliver contextually relevant responses
Pre-defined Capabilities
Comes equipped with predefined capabilities tailored to your unique business needs to help you simplify common tasks and processes
Pre-Packaged Knowledge Bases
Drives quick access to information with ready-to-use knowledge bases
Integrates with Microsoft Teams and other applications
Easily integrates with existing applications and offers a web-based interface for efficient user experience.
