Power in partnership

Remember we said there was no room for trial and error? This is how Fortude’s expertise helped the manufacturer gain its competitive advantage. Not only is Fortude an Infor M3 and CloudSuite implementation partner, too (for over a decade, our parent company, Brandix, has been a user of Infor M3). The dairy manufacturer leveraged Fortude’s many value propositions, including:

• Industry knowledge: Due to Fortude’s expansive portfolio of F&B customers, deep knowledge of the industry, and understanding of the industry’s unique challenges and trends, the manufacturer was able to tap into this expertise.
• Solution experience: With a track record of successful implementations, Fortude had the functional as well as technical know-how required to guide the company.
• Infor-certified consultants: The right talent with the right vision was at their disposal.
• A user’s perspective: Fortude’s own experience as an Infor M3 user meant that they had an “insider understanding” of the systems and features they were implementing.

Battle-tested and ready, Fortude led the manufacturer in their transformation journey through the framework of:

• Engage: Get to know the client and the problem space.
• Discover: Identify the digital landscape and its maturity and alignment with business.
• Roadmap: Develop a prudent plan to reach optimal results from digital investments.
• Rollout: Deliver well-planned digital initiatives and realize benefits.
• Sustain: Continue to refine and maintain digital maturity.

The Infor M3 implementation was complemented by Fortude’s Application Managed Services team, Fortest, Fortude’s automation regression testing tool, as well Robotic Process Automation. The combination of these strategies and tools used for the digital transformation project continues to drive savings of USD 1 Million Per Annum for the manufacturer. The Ui-Path based RPA solution implemented by Fortude helped boost the efficiency of the inventory reconciliation process. But that’s not all.

• Reconciliation processing time was reduced from 3-4 hours to 10-20 minutes.
• All users were able to perform reconciliation tasks without the help of an expert.
• The finance department was able to schedule and execute reconciliation tasks daily.
• The burdens of month-end processes were eliminated by early and frequent identification of value discrepancies.
• Reconciliation reports were automatically emailed to the identified recipients daily.
• After the inventory value discrepancies were corrected, a new reconciliation process for the current date was run using the UiPath Orchestrator.
• And the company was able to upgrade Infor M3 without disrupting business processes.

Moreover,

• Purchase Order (PO) creation in Sharepoint was fully automated.
• PO creation time was reduced to 10 minutes per order.
• Approval processes were improved using automated email workflows to get manager approval.
• PO data was gathered using API calls and document reading using OCR.

Fortude continues to provide level 1 and 2 application support, helping ensure that the business remains functional 24×7. Users don’t have to worry about keeping the lights on, and can instead focus on value-adding strategic activities. The Australian dairy company supported by Fortude didn’t only embrace change, it became an industry leader that exemplified what is possible when vision and innovation converge. This story is a testament to the transformative power of technology and a guide for those envisioning their own journey to success. Fortude’s digital transformation practice will support you throughout your entire transformation journey—from delivering a digital strategy and ensuring excellence in implementation, to setting up robust governance procedures and frameworks. Ready to get started? Talk to us to begin your journey with our complimentary pulse assessment that will help evaluate your current digital landscape and uncover focus areas that require immediate attention: https://fortude.co/services/digital-transformation-services/