SuccessFactors Consultant

Primary job role

The SuccessFactors Consultant will work with the internal HR, and IT teams to implement and maintain SAP SuccessFactors as the HR information system (HRIS) at Fortude. You will prepare and drive the project plan and ensure SuccessFactors runs smoothly and delivers the expected results.

Main duties and responsibilities

  • Define the detailed design for development requirements.
  • Conduct feasibility studies and solution reviews.
  • Formulate a project plan with vendors and obtain approval from stakeholders
  • Adhere to the project plan and provide timely updates to the project sponsor.
  • Conduct cut-over planning.
  • Provide post go-live support.
  • Assists users by answering questions and providing support on time.
  • Resolve problems, and reassign or escalate advanced inquiries to the vendor or internal staff.
  • Record data required to analyze problems and track them until resolution.
  • Prepare and present reports related to HRIS issues for management’s review and action.
  • Support other HR-related automation.


  • 2 years of SuccessFactors consulting and implementation experience
  • Ability to assess user requirements as per the system limits
  • On-call support for maintenance-related activities

Technical Knowledge

  • Knowledge of HR theory and trends across multiple processes such as Hire to Retire (H2R)
  • SuccessFactors-related certifications


  • Degree or equivalent professional qualification
  • SAP certification will be desirable

Behavioral competencies

  • Results and execution orientation
  • Communication
  • Teamwork and collaboration
  • Client orientation


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