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Associate Consultant – COP/SCM/Manufacturing

Primary job role

The primary job role of the Associate Consultant will be to participate in day-to-day Infor M3/CloudSuite ERP support and implementation activities for non-finance modules such as Supply Chain Management, Customer Order Processing, Distribution, and Manufacturing.

Main duties and responsibilities

  • Manage and participate in day-to-day ERP implementation, enhancement, and support projects. This includes understanding business processes, industry practices, ERP solutions, and other enterprise systems.
  • Collaborate with customers to gather business requirements, prepare documentation, improve processes, design solutions, conduct demos, and train resources.
  • Provide first- and second-level customer support for Infor M3 ERP implementations.
  • Identify, analyze, document, and test integration requirements between third-party systems and Infor M3 ERP.

Experience

2 – 3 years of ERP consulting experience in supply chain management, distribution, customer order processing, or manufacturing modules

Technical knowledge

Basic understanding of at least one of the following ERP modules or business processes:
  • Product Data Management
  • Customer Order Processing
  • Manufacturing
  • Planning
  • Purchasing and Supply Chain Management
  • Distribution and Warehousing
  • Basic knowledge of RDBMS, scripting, SQL, and XML
  • Experience in ERP implementation or support projects will be an advantage
  • Ability to effectively articulate a solution to customers and end users

Qualifications

A degree or an equivalent professional qualification in information technology, computer science, or business management

Behavioral competencies

  • Communication skills
  • Teamwork and collaboration skills
  • Client orientation

 

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