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Associate Consultant – BI Support

Primary job role

Fortude is looking for a talented, self-driven support consultant who has a passion for analytics to join our application support team. You will get to support enterprise-grade cloud and on-premises BI solutions with a highly dedicated, dynamic team. You will be involved in client management and application support on complex BI solutions across multiple geographies.

Main duties and responsibilities

  • Manage and participate in day-to-day application support and enhancement projects. This includes understanding business processes, industry practices and related products.
  • Collaborate with business process owners in gathering business requirements, documenting, improving processes, designing solutions, demonstrating and training
  • Provide first- and second-level level technical support for applications
  • Identify, analyze and document integration requirements between information systems.
  • Diagnose and rectify database and solution related issue resolutions are in alignment with the agreed-upon service level targets

 

Experience

  • Minimum 2-4 years of experience supporting business intelligence/modern analytics solutions encompassing demonstratable knowledge in all or one of the following areas.

 

Technical Knowledge

  • Basic knowledge of Azure data services (such as Data Factory, Databricks, SQL Database, SQL Data Warehouse)
  • Basic knowledge of the traditional Microsoft business intelligence stack (SQL Server database engine, T-SQL, Integration Services, Analysis Services OLAP & Tabular, Reporting Services) and ETL / ELT process.
  • Moderate knowledge of Power BI data modelling and visualizations

 

Qualifications

  • BSc in IT or Computer Science would be an advantage
  • Following certification would be an advantage

 

Behavioral competencies

  • Excellent verbal and written communication skills with the ability to communicate at all levels within an organization
  • Demonstrable client-facing experience
  • Strong collaboration and organizing skills
  • Self-starter mentality

 

Equal Opportunity Employer

Everyone can grow at Fortude; regardless of their identity. Join us, and be a part of an organisation, where we’re all proud to belong.

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